Focus on your goals; our IT services ensure the operability of your infrastructure.

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From SME to large enterprises, our IT experts are here to support you in the day-to-day operations of your IT. Proactive, professional, and efficient, our team takes care of the continuous management of your infrastructure!

Do you want to free up your team's time so they can focus on high-value tasks? Our engineers are here to ensure an IT infrastructure that meets the needs of your operations!

Our engineers are here to ensure an IT infrastructure that meets the needs of your operations

Why choose Rcarré’s IT services?

Opting for Rcarré’s IT services allows your company to benefit from the expertise of IT specialists in managing your IT infrastructure without the need to finance an internal department.

By entrusting the maintenance and management of your infrastructure to our experts, you have a team to monitor the health of your IT environment in real-time, intervene quickly to resolve any issues, provide advice based on your needs, and perform regular updates to your IT infrastructure.

In detail, our IT services include:

  • Continuous maintenance of your infrastructure.
  • Specialized and specific intervention for resolving incidents on your IT infrastructure.
  • Management of your IT-related requests.
  • Monitoring the overall health of your IT environment to ensure service continuity and protect against potential attacks.
  • Project management for your IT projects.
  • Optimization of your IT environment, including all necessary actions to maintain an up-to-date, efficient infrastructure that meets all your needs.
  • Consultation regarding your requests and requirements to ensure alignment with your goals and objectives.

How do IT services work ?

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To best meet your various needs, we have implemented an adaptable support strategy based on your requirements:

  • Benefit from the expertise of our on-site or remote support, available from 7 am to 7 pm, 5 days a week (with the option for 24/7 support), to assist you in resolving your IT issues, no matter where you are!
  • Turn to our Global Maintenance team (proactive and reactive) for continuous management of your IT environment in the short or long term,
  • Choose the SLA (Service Level Agreement) that best suits your needs or productivity requirements.
  • Choose from a wide range of products and services to meet your needs
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Let’s define together the most suitable IT strategy to meet your needs.

We are at your disposal to guide you towards the most judicious choices to enhance the IT performance of your company, based on your needs and budget.”

Let’s discuss your project

What IT services do I have access to ?

On-site IT infrastructure management (servers, networking, backup, security, telephony…)

We support you in managing your IT environment and projects through our advice and analysis. Our technicians assist you in choosing the IT solution that suits your business needs and in coordinating between various stakeholders.

The implementation of your infrastructure on a private cloud

As a trusted IT service provider, we manage your entire environment on a fully managed private cloud with the various associated service layers to provide a comprehensive and complete service.

The implementation of your infrastructure on the public cloud

At Rcarré, we aim to make the experience of the public cloud easy for our clients. That’s why our solutions, based on Microsoft’s Azure and Office 365, ensure dedicated and structured support tailored to your needs.

End-user support

Receive assistance for any difficulty encountered within your IT infrastructure! Our service provides quality support, preventive checks of your equipment, and handles necessary maintenance in case of issues.

Equipment monitoring

By monitoring your systems, you can gain a comprehensive view of your IT infrastructure and ensure its performance and availability. Anticipate your future needs in collaboration with our teams!

Maintenance of your unified communication systems (VoIP – collaborative tools)

Our IT services for your communications help maintain your VOIP networks in optimal operation to ensure the continuity of your internal and external communications. Monitoring and assistance services for our unified communications solutions allow you to make the most of them and reduce your costs.

IT Support

What are the benefits of IT services for my company?

Don’t worry about managing your infrastructure anymore, our teams take care of it for you!

Vulnerabilities, updates, resolutions – so many needs that we take care of to make your work life easier and allow you to focus on your core business and value-added tasks.

If you don’t have an in-house IT team, don’t worry. Our specialists come on-site when needed or for scheduled interventions. You’ll always have excellent support! We can also provide guidance to your IT team for specific needs or offer personalized assistance.

Engaging our expertise means optimizing your IT environment with the latest technologies and features.

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image du call to action Rcube

Are you a regulated entity ?

Are you a regulated entity, and are you interested in using our services? That’s possible!

As a Support PSF, Rcube assists you in implementing IT-related regulations.

As part of our IT services, our teams provide a service level compliant with KYC and AML requirements through a precise understanding of national regulations.

How can we help you?

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Our services for PFS